Comments on: Store scrutinized for failing to help child in van

By: Andy

Andy — Thu, 06 Nov 2008 22:18:29 +0000

That manager is heartless. Not doing anything to help the child. Not even letting people call 911 from the store. Who would do something like that? Who would even leave their kid in the car in the first place? What a *****. That’s all I can say about her.

By: Mandy

Mandy — Wed, 17 Sep 2008 08:18:05 +0000

I am glad that the Belchers stepped in to save this child, but if they knew their cell phone was locked in their truck, why did they not use it to call the police to begin with? It would have been so much quicker than tracking down the parents or having someone else call for them. If Miller is charged, technically so should the Belchers; they wasted valuable minutes by going into the store and not using their own cell. Even though this situation calls for breaking the rules, Miller was just following orders regardless of what Bed, Bath, and Beyond ’says’ their policy is. This big company is just avoiding a lawsuit.

By: Mimi

Mimi — Mon, 15 Sep 2008 17:48:54 +0000

So why did the Belchers choose Bed, Bath and Beyond? There is also a Best Buy and an Office Depot in this shopping plaza close by. Maybe one of them would have let them use the phone.

By: ShameOnYou

ShameOnYou — Mon, 15 Sep 2008 09:40:26 +0000

To everyone who is taking the side of Bed Bath and Beyond and their store manager, Elizabeth Miller, scroll around and find the response from “menotu”. I agree with him - you are all a bunch of morons with no sense of humanity whatsoever. Shame on every one of you.

By: patel

patel — Sat, 13 Sep 2008 12:53:48 +0000

I think BB&B store manager should be First find or page his Mother in a store.but manager is may be DUM that’s why this happen.

By: Allen

Allen — Fri, 12 Sep 2008 17:07:22 +0000

I can guarentee you that this is not a Bed Bath & Beyond policy and anyone who says that they are not going to shop at a store because of one managers bad decision is an idiot. I am sure that Bed Bath & Beyond is going to train everyone in their company for this situation. I used to work there.

By: Carl

Carl — Fri, 12 Sep 2008 13:55:18 +0000

Jesus, people, the reason they WENT into the store in the first place is because they thought the owner of the car was there. They wanted the store to use the pa system to alert the owner/parent. When they refused they wanted to call 911.

And some of you are using your own interpretation of events to bolster your cases. The reason the child was at least in the car for thirty minutes is because that is the amount of time that passed between discovery and police intervention.

By: Lynne

Lynne — Fri, 12 Sep 2008 13:26:55 +0000

WOW - To all the negative comments - can you honestly say that you NEVER did something sooooo stupid or irresponsible that it didn’t effect how you were perceived or affect those around you.

I have shopped at that BBB and the employees have always been nice and more than helpful. This was an unfortunate situation but don’t wish that the company will go under - it wasn’t the their fault that “one” yes only “one” employee made a bad judgement call (or in this case lack there of).

The company didn’t do it the other employees didn’t do it so don’t condemn them or wish them and their families in the unemployment line for “one” again only “one” persons mistake -I’m sure if she could turn back the clock and do it all over again she would have done things a little differently.

I will still shop at the store because I have always had great customer service there, from what I understand and have heard on the news this “one” and again I say “one” employee has been put on administrative leave. (we all know what that will mean) - so I will go back because I liked the store itself and the employees that I incountered, were nice, friendly, and helpful and I wouldn’t want to punish them for someone elses mistake.

So I will leave you this . . .
Let he who cast the first stone . . .

By: Diana

Diana — Fri, 12 Sep 2008 05:29:24 +0000

To Jennifer C of the response on 9/8/08,

How nice it is of you to wish that a company goes out of business for the mistake of one manager misinterpreting a company policy. I guess you could care less about the families of the employees (who do have common sense) who would then be out of a job.

People make mistakes. I’m sure that manager wishes she could go back and change her actions. The BB&B policy is for things like Rebecca mentioned, like fender benders and carts hitting cars. I’m sure the BB&B where I live would have responded appropriately.

I used to work at a different retail store and if someone had just come in and say “Call 911,” we would NOT have just done it without seeing it ourselves or having several witnesses. We would go out and check and then call.

By: Police charge store clerk who wouldn’t help child locked in hot car at On the Beat in the Bluegrass

Thu, 11 Sep 2008 11:29:27 +0000

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